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Chief Operations Officer

2 months ago

Lexington, Kentucky, United States Deerhold Full time
Chief Operations Officer

Company: Deerhold

Position Overview: We are in search of a seasoned and innovative Chief Operations Officer to spearhead and manage our operational functions.

Role Responsibilities:

  • Formulate and execute operational strategies, policies, and procedures aimed at enhancing business performance and fulfilling organizational objectives.
  • Lead and coordinate cross-departmental teams focused on product development, implementation, customer service, and data management.
  • Engage with senior leadership to define and implement the company's strategic vision and growth strategies.
  • Enhance operational efficiency and scalability through process refinement, automation, and technological advancements.
  • Establish and monitor key performance indicators (KPIs) to assess operational performance, ensuring alignment with business goals.
  • Provide guidance and mentorship to team members, cultivating a culture of accountability, teamwork, and ongoing development.
  • Forge strong relationships with clients, partners, and stakeholders to ensure high levels of customer satisfaction and retention.
  • Oversee budgeting, resource distribution, and financial planning for operational initiatives, ensuring alignment with corporate objectives.
  • Stay informed on industry trends, regulations, and best practices in healthcare data analytics and technology, integrating relevant insights into company operations.
  • Represent the organization at industry events and conferences to enhance brand visibility and thought leadership.

Qualifications:

  • Bachelor's or master's degree in business administration, healthcare management, or a related discipline.
  • Demonstrated success in a senior leadership capacity, with a minimum of 10 years of experience in operations management, ideally within the healthcare or technology sectors.
  • In-depth knowledge of healthcare data analytics, data management, and technology platforms, with experience in data integration, analysis, and reporting.
  • Strong strategic planning and execution capabilities, with the ability to translate business objectives into actionable initiatives.
  • Exceptional leadership and interpersonal skills, capable of inspiring and motivating teams to achieve excellence and deliver results.
  • Outstanding problem-solving and decision-making skills, focused on fostering innovation and continuous improvement.
  • Effective communication abilities, both verbal and written, with the capacity to convey complex concepts to diverse audiences.
  • Proven ability to build and sustain relationships with clients, partners, and stakeholders, driving customer satisfaction and business growth.

We invite qualified candidates to explore this opportunity to join our team at Deerhold.