Patient Services Coordinator

5 days ago


Grand Rapids, Michigan, United States Outpatient Physical Therapy Full time
Job Title: Patient Services Representative

We are seeking a highly organized and efficient individual to join our team as a Patient Services Representative at Outpatient Physical Therapy. This full-time position is Monday-Friday 8am-5pm.

Key Responsibilities:
  • Greet and support our on-site patients.
  • Manage a multi-phone line system.
  • Input and maintain patient demographic and insurance information in the EMR system.
  • Work collaboratively with clinical staff on schedule management.
  • Process record requests.
  • Communicate effectively with insurance companies regarding authorizations and eligibilities.
Qualifications:
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to adapt to a fast-paced environment.
  • Forward-thinking and solution-oriented mindset.
  • Familiarity with healthcare field and terminology is helpful, but not required.
Benefits:
  • Competitive salary.
  • Medical, dental, vision, 401K, and more.
  • Comprehensive training provided.
  • Opportunities for professional development.
  • Positive and collaborative work environment.


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