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Patient Service Coordinator

1 month ago

Grand Rapids, Michigan, United States Corewell Health Full time
Job Summary

As a Patient Service Representative at Corewell Health, you will play a vital role in delivering exceptional patient care and support. Your primary responsibilities will include:

  • Providing clerical support to ensure seamless patient flow and efficient delivery of healthcare services.
  • Communicating effectively with patients, visitors, and healthcare teams to address their needs and concerns.
  • Performing various administrative tasks, such as scheduling appointments, processing registrations, and maintaining accurate patient records.
  • Actively participating in safety initiatives and risk mitigating measures to ensure a safe working environment.
Benefits

As a valued member of the Corewell Health team, you will enjoy a comprehensive benefits package, including:

  • Comprehensive health insurance
  • Retirement savings plan with employer match
  • On-demand pay program
  • Discounts directory with exclusive deals
  • Optional identity theft protection and home and auto insurance
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, or lab service support
  • Excellent communication and interpersonal skills
  • A strong commitment to delivering exceptional patient care and support