Digital Learning Specialist

4 weeks ago


Fort Worth, Texas, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full time
Job Title: Digital Learning Specialist

Join our team as a Digital Learning Specialist and play a key role in empowering individuals with essential digital skills and tech-enabled job readiness through personalized learning pathways.

Job Summary:

We are seeking a highly motivated and customer-focused Digital Learning Specialist to work with clients to identify digital training needs, develop self-paced digital trainings, and implement best practices in e-learning. The ideal candidate will possess excellent customer service skills, be bilingual in English and Spanish, and have a strong background in adult learning techniques.

Key Responsibilities:
  • Work with clients to identify digital training needs and develop self-paced digital trainings
  • Implement best practices in e-learning and provide training and support to clients
  • Monitor customer use of lab facilities and equipment and enter case notes bi-weekly
  • Assist clients with questions about equipment and provide instructional support to students
  • Maintain knowledge of current developments, best practices, and technologies to ensure training materials are up-to-date
Requirements:
  • Bachelor's degree in Business Administration, Computer Science, Education, Social Science, or related field
  • Working knowledge of Microsoft Office, including PowerPoint, Word, Email, and Excel
  • Bilingual in English and Spanish
  • Excellent customer service skills and ability to work with individuals with disabilities, disadvantages, and other barriers
What We Offer:
  • Competitive salary range of $43,000 - $45,000
  • Full-time, exempt position with a typical schedule of Monday through Friday, 8 am start time
  • Benefits package, including company-paid basic term life, paid time off, and voluntary medical, dental, vision, STD, LTD, and 401(k)

Goodwill North Central Texas is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



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