Digital Marketing Specialist

3 weeks ago


Fort Worth, Texas, United States Plumbing Webmasters Full time
Job Description:

A digital marketing agency, Plumbing Webmasters, seeks a skilled Account Representative to build long-lasting relationships with clients and drive client retention. As a vital member of our team, you will be responsible for resolving client inquiries, reporting results, and providing exceptional customer service.

Key Responsibilities:
  • Provide monthly performance reports to clients using data from Google Analytics, Google Search Console, and Google Business.
  • Respond to incoming calls from clients, address their concerns, and handle their requests.
  • Act as a liaison between clients and our production staff.
  • Identify and address potential client cancellations.
  • Train clients on the use of our proprietary digital marketing software.

Requirements:
  • Ability to multitask, manage multiple projects simultaneously, and maintain attention to detail.
  • Capacity to take initiative, work independently, and lead a team.
  • Strong analytical and reporting skills, with proficiency in Excel.
  • At least one year of experience in digital marketing or a related field.
  • Experience managing accounts in Google Business Profile, Google Analytics, and Google Search Console.

Preferred Qualifications:
  • Experience with Google Ads and social media platforms, such as Facebook and Instagram.


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