Food Service Cashier and Preparation Specialist

2 weeks ago


Albuquerque, New Mexico, United States Route 66 Casino Hotel Full time

A Food Service Cashier and Preparation Specialist is responsible for welcoming patrons, processing orders, preparing meals, managing transactions, and expressing gratitude to customers while ensuring a safe, clean, and efficient environment.


Key Responsibilities:


In a friendly manner, perform tasks including but not limited to: Communicate special menu items or promotions to customers; take orders according to customer preferences; cook and prepare food items; deliver food and beverage orders; restock condiments as necessary; maintain the beverage station, including brewing coffee; and uphold cleanliness standards (e.g., clean service and dining areas).

Adhere to high cleanliness and sanitation standards in line with Food Systems Food Safety & Sanitation guidelines and the HACCP System.

Ensure product quality standards are upheld through proper food preparation and presentation.

Operate a point of sale system/cash register accurately (e.g., maintain cash drawer balance; accept various forms of payment; calculate discounts; verify identification for certain transactions; count cash; return correct change; issue receipts; balance cash drawer and receipts; keep the register area organized and stocked with necessary supplies; and document any discrepancies).

Exhibit the ability to follow instructions and work independently.

Ensure products are stocked and rotated to maintain proper expiration dates, and display items in an organized manner.

Promote brands and products to enhance sales.


Act with urgency to minimize wait times and maintain a quick and efficient pace.


Foster relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests' names and preferences; connect with them both personally and professionally; smile; make eye contact; and greet guests verbally from their arrival to departure while providing prompt and friendly service).

Be a collaborative team member (e.g., work towards collective goals and cultivate a positive work atmosphere; prioritize team success; assist colleagues; treat all coworkers with kindness, courtesy, and respect; avoid negativity; remain open to coaching, learning, and improvement; and embrace challenges with a team-oriented spirit).


Develop comprehensive knowledge of services, room locations, amenities, and surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions and information for guest inquiries about promotions and special events.


Maintain a courteous, positive, and professional relationship with all personnel and the general public (e.g., coworkers, clients, and vendors).

Work effectively under pressure; maintain regular and punctual attendance, including working odd hours, weekends, and holidays.

Perform additional duties and responsibilities as required or assigned.



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