Intake Coordinator
1 day ago
The Intake Specialist plays a vital role in supporting the Supportive Services for Veteran Families (SSVF) program by assisting human service programs in meeting the needs of individuals seeking assistance.
Key Responsibilities- Conducts initial assessments, screens for eligibility, and conducts intake processes for callers and walk-ins.
- Provides follow-up to clients as assigned and maintains positive interactions with community stakeholders.
- Ensures eligible Veteran clients' case files are entered in the case management database for approval.
- Refers ineligible applicants to other organizations/programs that can best serve their needs.
- 2 years of experience in communication, human services, administration, or related fields.
- 1 year of direct service in human services.
- Must possess a Colorado driver's license and state-mandated automobile insurance.
- Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.
- 1 year of related experience.
- Ability to respectfully and professionally serve individuals from diverse backgrounds, cultures, ideologies, and religions.
- Ability to work and thrive within a diverse, multicultural team environment.
Travel throughout the program's service area is required on a regular basis. Must be able to work in diverse and, at times, challenging environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.
Benefits- Vacation Time
- Separate Sick Time
- Paid Holidays
- Floating Holidays
- Personal Days
- Volunteer/Wellness Day
- Tuition Assistance
- Pension Plan
- 403b Retirement Plan with Agency Match
- Health, Dental, Vision, Pet Insurances
- Life Insurance
- Accident Insurance
- Employee Assistance/Work Life Balance Program
- Employee Discount Program
- LifeLock with Norton
- Public Service Loan Forgiveness
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