Guest Navigator/Intake Coordinator

1 week ago


Denver, Colorado, United States Servicios de la Raza Full time
Job Summary

The Guest Navigator/Intake Specialist will join Servicios de La Raza's Essential Services team, providing case management services to clients from diverse backgrounds. This role will involve collocating with the Adams County Department of Human Services and offering assistance and referrals to address various needs.

Key Responsibilities
  • Provide case management services to clients, including data collection and distribution of essential items.
  • Act as a liaison between outside agencies and clients, facilitating communication and support.
  • Screen clients for eligibility and notify them of their denied human services appeal process.
  • Maintain detailed records of client interactions and other required documents, adhering to best practices and organizational standards.
  • Ensure confidentiality of client records and maintain a professional demeanor in all interactions.
  • Attend networking meetings and connect with businesses, services agencies, and community organizations to form partnerships and provide clients with resources.
  • Participate in staff training, in-service training, conferences, and development meetings as assigned by the supervisor.
  • Attend and participate in weekly meetings, supervisory sessions, and special events.
Requirements
  • Bilingual in Spanish and English, with fluid competence in Spanish for writing, reading, and speaking.
  • Ability to generate, edit, and present monthly reports and utilize internal tracking systems.
  • Commitment to equity, cultural relevance, diversity, social justice, and disparity reduction practices with persons of color, agencies of color, and underserved communities.
  • Ability to establish and maintain effective working relationships with clients, co-workers, agency partners, and the public.
  • Knowledge of community resources, ability to handle multiple tasks, and adherence to deadlines.
  • Proven organizational and planning skills, with proficient computer skills (Word, Excel, Outlook, Internet).
  • Self-directed and able to prioritize in a fast-paced environment.
Working Environment
  • Workforce situated across multiple regional offices, with ADA accessibility and an active Safety Committee.
  • Ability to perform primary office duties, including lifting and carrying boxes weighing up to 35 pounds.
  • Ability to work in an environment with frequently changing temperatures.
Benefits
  • Generous package including Health, Dental, Vision, Retirement Plan with Match, Short-term Disability, Long-term Disability, Life Insurance, Employee Assistance Program, Tenure-based PTO, and up to 40 hours of Administrative Paid Time Off.
Equal Opportunity, Inclusion and Diversity

Servicios de la Raza is an Equal Employment Opportunity Employer, valuing diverse backgrounds, experiences, and viewpoints. We do not make hiring, employment, or retention decisions based on protected characteristics.



  • Denver, Colorado, United States Fuicelli & Lee, P.C. Full time

    Job OverviewPosition Summary: Fuicelli & Lee, P.C. is in search of a meticulous and compassionate Client Intake Coordinator. This role serves as the initial contact for prospective clients, tasked with collecting comprehensive details regarding their cases, evaluating the potential for claims, and facilitating a smooth onboarding experience. The ideal...


  • Denver, Colorado, United States Marriott International Inc Full time

    Additional Information Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY The role of a Guest Services Coordinator transcends traditional check-in and check-out duties. We strive to create memorable and unique experiences for our guests. Our Guest...


  • Denver, Colorado, United States Volunteers of America Colorado Full time

    VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs.VOA integrates compassion with highly effective programs that build and strengthen communities.VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different...


  • Denver, Colorado, United States Civil Rights Litigation Group, PLLC Full time

    Position Overview: The Civil Rights Litigation Group is seeking a full-time Legal Intake Specialist and Support Coordinator.About Us: We are a dedicated, plaintiff-focused civil rights law firm based in Denver, Colorado. Our practice areas include police misconduct, jail and prison abuse, criminal defense, and employment discrimination. The work we undertake...


  • Denver, Colorado, United States Dumb Friends League Full time

    Are you passionate about animal welfare and eager to advocate for those who cannot voice their needs? For over a century, the Dumb Friends League has dedicated itself to eradicating pet homelessness and alleviating animal suffering by providing a steadfast voice for the voiceless. If you excel in interpersonal interactions, this role allows you to contribute...


  • Denver, Colorado, United States Beecan Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Admissions Director to join our team at Beecan Health. The successful candidate will be responsible for overseeing the admissions process, ensuring a seamless and efficient experience for residents and their families.Key ResponsibilitiesAdmissions and Intake: Coordinate the admissions process,...


  • Denver, Colorado, United States Sage Restaurant Group Full time

    Position OverviewThe Sage Restaurant Group is in search of a dedicated Guest Services Coordinator to enhance our front desk operations. We are committed to delivering exceptional service and creating memorable experiences for our guests.Key Responsibilities- Greet guests upon arrival and efficiently manage check-in procedures to ensure a smooth transition to...


  • Denver, Colorado, United States Denver Selfie Museum Full time

    Job OverviewThe Denver Selfie Museum is seeking a dedicated Guest Services Coordinator. This part-time role offers between 16 to 30 hours of work per week. We are in search of individuals with vibrant and welcoming personalities who will serve as the essential point of contact for our visitors.Key ResponsibilitiesWelcome and register guests, ensuring a...


  • Denver, Colorado, United States Dumb Friends League Full time

    Are you passionate about animal welfare and eager to advocate for those who cannot voice their needs? For over a century, the Dumb Friends League has dedicated itself to eradicating pet homelessness and alleviating animal suffering by providing a robust and unwavering voice for the voiceless. If you excel in interpersonal interactions, consider contributing...


  • Denver, Colorado, United States Dumb Friends League Full time

    Are you passionate about animal welfare and eager to advocate for those who cannot voice their needs? For over a century, the Dumb Friends League has dedicated itself to eliminating pet homelessness and alleviating animal suffering by providing a strong and unwavering voice for the voiceless. If you excel in interpersonal relations, this role is an...


  • Denver, Colorado, United States Homewood Denver DT Cvt Ctr Full time

    Position Overview:The Guest Services Coordinator plays a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering exceptional, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also crucial in optimizing room revenue and occupancy rates.Key Qualifications:Minimum of 2...


  • Denver, Colorado, United States Homewood Denver DT Cvt Ctr Full time

    Position Overview:The Guest Services Coordinator plays a vital role in supporting the Front Desk Manager and/or General Manager by delivering exceptional, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also tasked with optimizing room revenue and occupancy rates.Qualifications:Minimum of 2 to 3...


  • Denver, Colorado, United States Homewood Denver DT Cvt Ctr Full time

    Position Overview:The Guest Services Coordinator plays a crucial role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests throughout their stay. This position is also focused on optimizing room revenue and occupancy rates.Qualifications:Minimum of 2 to 3 years of progressive...


  • Denver, Colorado, United States Serenity Healthcare Full time

    Job OverviewPosition: Patient Intake CoordinatorAt Serenity Healthcare, we recognize the increasing challenges individuals face with mood disorders such as anxiety and depression. We are currently seeking a dedicated Patient Intake Coordinator who will play a crucial role in assisting patients to comprehend the transformative advantages of various treatment...


  • Denver, Colorado, United States Serenity Healthcare Full time

    Job OverviewPosition: Patient Intake CoordinatorAt Serenity Healthcare, we recognize the increasing challenges faced by individuals dealing with mood disorders such as anxiety and depression. We are currently seeking a dedicated Patient Intake Coordinator who will play a crucial role in assisting patients to comprehend the transformative advantages of...


  • Denver, Colorado, United States Foresight Mental Health Full time

    Position OverviewWelcome to Foresight Mental Health, where we prioritize purposeful teamwork.At Foresight Mental Health, our mission is to enhance the accessibility of high-quality, affordable mental health services. We are dedicated to fostering the growth and mentorship of mental health professionals while providing compassionate care to our clients.The...


  • Denver, Colorado, United States Civil Rights Litigation Group, PLLC Full time

    Civil Rights Litigation Group, PLLC is seeking a dedicated full-time Legal Intake Specialist and Assistant.As a small, plaintiff-focused civil rights law firm, we are committed to addressing issues related to police misconduct, incarceration mistreatment, criminal defense, and workplace discrimination. Our work is both challenging and rewarding, making a...


  • Denver, Colorado, United States Serenity Healthcare Full time

    Job OverviewPatient Intake CoordinatorOnsite PositionJoin us in transforming the healthcare landscape by assisting individuals in their journey towards recovery. At Serenity Healthcare, we are pioneering a patient-centric approach that enhances access to innovative treatment options such as TMS and Ketamine therapy. We are currently seeking a dedicated...


  • Denver, Colorado, United States Marriott International Inc Full time

    Additional Information Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY The role of a Guest Services Representative is not merely about facilitating check-in and check-out processes. Instead, it revolves around crafting a memorable and distinctive...


  • Denver, Colorado, United States Dormer Harpring, LLC Full time

    We are a young, progressive, and fast-growing plaintiffs' personal injury firm. We offer a work culture and environment geared towards a healthy work-life balance. We all treat each other as adults, and when folks are performing well and meeting goals, they can work when they want and how they want. We are a collaborative firm but still value self-starters....