Legal Intake Coordinator

3 days ago


Denver, Colorado, United States Dormer Harpring, LLC Full time
About the Role

We are seeking a highly skilled Legal Intake Specialist to join our team at Dormer Harpring, LLC. As a key member of our team, you will play a crucial role in the initial engagement with prospective clients, building confidence in their decision to hire our firm and ensuring a smooth and effective onboarding process.

Key Responsibilities
  • Manage and respond to new inquiries, assessing injury claims and gathering information to sign clients.
  • Provide potential clients with detailed information about our services and answer preliminary questions.
  • Coordinate with other departments to ensure seamless client service delivery.
  • Maintain accurate and confidential client records.
  • Deliver excellent customer service by addressing client concerns and resolving issues promptly.
Requirements
  • Previous experience in customer service, administrative, education, or healthcare setting preferred.
  • Experience with Lead Docket and/or FileVine preferred.
What We Offer

Benefits include unlimited paid vacation and sick time, access to 401(k), access to firm health, dental, and vision insurance, remote and flexible working schedules, and significant and uncapped quarterly performance bonuses on top of your salary depending on firm performance.



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