Health Service Specialist

1 week ago


Wilmington, Delaware, United States DelDOT Full time

Job Summary

The Department of Health and Social Services (DHSS) is seeking a skilled Health Service Specialist to join our team. As a Health Service Specialist, you will play a critical role in determining initial and continued eligibility for various needs-based benefits, including Food Supplement Benefits, Medical Assistance, and Temporary Assistance to Needy Families.

Key Responsibilities

  • Interview clients, families, or professional sources to determine their needs for health and human services.
  • Develop comprehensive service plans utilizing in-house sources, referrals, and contracted providers.
  • Conduct ongoing monitoring and assessment of service delivery to ensure quality and efficiency.
  • Maintain accurate and detailed case records, summaries, and reports.
  • Establish effective working relationships with clients, families, and community partners.

Requirements

  • 6 months of experience in case management, including assessing, planning, and implementing services to meet individual needs.
  • 6 months of experience in making recommendations for client service plans, such as clinical treatment or determining eligibility for benefits.
  • 6 months of experience in interpreting laws, rules, and regulations.
  • 6 months of experience in using automated information systems to enter, update, and retrieve data.

Working Conditions

This position is a classification organized under an exclusive bargaining representative. Applicants must be legally authorized to work in the United States and participate in E-Verify.



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