Victim Service Specialist

3 hours ago


Wilmington, Delaware, United States DelDOT Full time
Job Title: Victim Service Specialist

Delaware's Department of Justice is seeking a skilled Victim Service Specialist to join our team. As a Victim Service Specialist, you will play a critical role in supporting victims of crime and their families throughout the justice system.

Job Summary

The Victim Service Specialist will provide direct services to victims of crime, including crisis intervention, advocacy, and support. This position will also be responsible for processing claims filed with the Victims' Compensation Assistance Program (VCAP) and conducting investigations in accordance with established guidelines.

Key Responsibilities
  • Provide crisis intervention and advocacy services to victims of crime
  • Process claims filed with VCAP and conduct investigations
  • Collaborate with law enforcement and service providers to ensure victims receive necessary support
  • Prepare written correspondence and assist victims throughout the VCAP application process
  • Occasional statewide travel required
Requirements

To be successful in this role, you will need:

  • Two years of employment with the Department of Justice or equivalent experience
  • Associate's degree in a Behavioral or Social Science field or equivalent experience
  • One year of experience in applying laws, rules, regulations, standards, policies, and procedures
  • Knowledge of human services work, including making referrals to community resources
  • Six months of experience in record keeping and using an automated information system
Working Conditions

This position requires occasional statewide travel and may involve working with victims who have experienced trauma. You will need to be able to work in a fast-paced environment and maintain confidentiality in sensitive situations.

What We Offer

As a Victim Service Specialist with the Department of Justice, you will have the opportunity to make a meaningful difference in the lives of victims and their families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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