Technical Support Engineer

6 days ago


St Louis, Missouri, United States Network and Data Solutions Integrators (NDSI) Full time
About the Role

Network and Data Solutions Integrators (NDSI) is seeking a skilled Desktop Engineer to join our team. As a Desktop Engineer, you will play a critical role in ensuring the reliable operation of computer systems and providing excellent technical support to end-users.

Key Responsibilities
  • Provide frontline support for desktop systems, including troubleshooting hardware and software issues
  • Manage user accounts, permissions, and access rights
  • Install, configure, and maintain desktop operating systems and applications
  • Respond to and resolve user tickets in a timely and professional manner
  • Perform regular system maintenance and updates to ensure optimal performance and security
  • Assist with the implementation of new technologies and software deployments
  • Document technical solutions and maintain knowledge base for common issues
  • Collaborate with other IT teams to resolve complex issues and improve overall service delivery
  • Provide basic network troubleshooting and support
  • Conduct user training sessions on new software or hardware as needed
Requirements
  • Associate's degree in IT or related field, or equivalent experience
  • 5+ years of experience in desktop support or similar IT role
  • Strong knowledge of Windows operating systems and Microsoft Office suite
  • Familiarity with basic networking concepts and troubleshooting
  • Excellent customer service skills and ability to communicate technical concepts to non-technical users
  • Security+ certification or ability to obtain within 90 days of hire
  • TS/SCI Clearance required and eligibility to obtain CI Poly
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Willingness to provide occasional after-hours support
Desired Skills
  • Experience with remote desktop support tools
  • Knowledge of Active Directory and Group Policy
  • Familiarity with IT service management tools (e.g., ServiceNow)
  • Basic scripting skills (PowerShell, batch, etc.)
  • Experience in a government or intelligence community environment


  • St Louis, Missouri, United States Tata Consultancy Services Full time

    Job DescriptionWe are seeking a highly skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT infrastructure team, you will be responsible for providing technical support and expertise to our end-users.Key Responsibilities:Technical Support: Provide timely and effective technical support to end-users on...


  • St Louis, Missouri, United States Production Line Support Inc Full time

    Position Overview:As a Technical Applications Specialist at Production Line Support Inc, you will be responsible for overseeing the development, assessment, and submission of technical documentation updates. Your role will involve:Key Responsibilities:1. Leading the creation and review of essential technical support documentation.2. Assisting in the training...


  • St Louis, Missouri, United States eTeam Inc Full time

    **Job Summary:**eTeam Inc is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and repair services for laptops and desktops in the metro area.**Key Responsibilities:**Perform on-site repairs and maintenance for laptops and desktops, including replacing hard...


  • St Louis, Missouri, United States TEKsystems Full time

    Job OverviewAs a Technical Support Specialist, you will deliver expert technical assistance and guidance on the installation, customization, configuration, or enhancement of TEKsystems' technical products and programs.Key ResponsibilitiesYour primary duties will include:Providing Tier III problem resolution via telephone, guiding users through...


  • St Louis, Missouri, United States Insight Global Full time

    Essential Skills and Qualifications *1-3 years of experience in a technical support or desktop assistance role, focusing primarily on phone interactions.Proficient in supporting Microsoft server operating systems, particularly Office365 applications.Experience in troubleshooting Microsoft SCCM (System Center Configuration Manager).Skilled in installing and...

  • Geotechnical Engineer

    14 hours ago


    St Louis, Missouri, United States Shannon & Wilson Full time

    About the RoleShannon & Wilson is a leading consulting firm that provides integrated geotechnical engineering, engineering geology, environmental, and natural resource services to clients worldwide.Key ResponsibilitiesManage multiple clients, contracts, and projects simultaneously.Perform geotechnical engineering analyses, studies, and calculations.Prepare...


  • St Louis, Missouri, United States Shannon & Wilson Full time

    About the RoleShannon & Wilson is a leading consulting firm that provides integrated geotechnical engineering, engineering geology, environmental, and natural resource services to clients worldwide. We are committed to technical excellence and high-quality service.Key ResponsibilitiesManage multiple clients, contracts, and projects simultaneously.Perform...


  • St Louis, Missouri, United States Peraton Full time

    Position OverviewPeraton is looking for a Tier II Service Desk Analyst to contribute to our mission of enhancing operational environments for our clients. The selected candidate will be an integral part of our Infrastructure Managed Services (IMS) Program, focusing on providing exceptional support to our customers.Key Responsibilities:Deliver advanced...


  • St Louis, Missouri, United States Peraton Full time

    Key ResponsibilitiesPeraton is looking for a Tier II Service Desk Analyst to contribute to our diverse team. The selected candidate will be involved in the Department of Homeland Security (DHS) Infrastructure Managed Services (IMS) Program, focusing on enhancing the operational framework to better serve our clients.Daily Responsibilities:Offer advanced...


  • St Louis, Missouri, United States Peraton Full time

    Position OverviewPeraton is in search of a Tier II Service Desk Analyst to contribute to our mission-driven team. The selected candidate will play a vital role in enhancing the Department of Homeland Security (DHS) Infrastructure Managed Services (IMS) Program, specifically supporting the U.S. Coast Guard (CG). This initiative focuses on modernizing and...


  • St Louis, Missouri, United States Elessent Clean Technologies Full time

    The Elessent Clean Technologies business is seeking a Senior Technical Service Engineer to join their team. As the Senior Technical Service Engineer, you will be responsible for leading technical service activities to support customers' operating plants in the clean technologies sector.**Key Responsibilities:**Execute technical service engagements at...


  • St Louis, Missouri, United States Fortinet Full time

    Job Title: Technical Systems Engineer SLED Major AccountsCompany: Fortinet is seeking a skilled Systems Engineer to work with a sales representative focusing on the SLED Market. The primary goal will be to provide technical support throughout the sales process.Key Responsibilities:- Assist in qualifying sales leads technically.- Act as the primary technical...


  • St Louis, Missouri, United States Peraton Full time

    Position OverviewPeraton is in search of a Tier II Service Desk Analyst to contribute to our dedicated team of skilled professionals. The selected candidate will play a vital role in enhancing the Department of Homeland Security (DHS) Infrastructure Managed Services (IMS) Program, specifically for the U.S. Coast Guard (CG). This program aims to modernize and...


  • St Louis, Missouri, United States gpac Full time

    Job OverviewWe are a leading mechanical contracting firm specializing in commercial and industrial services. Our focus encompasses a wide range of areas including Design/Build Mechanical Construction, DDC Controls, Fire Protection, and Plumbing.Position SummaryWe are seeking a highly skilled professional with 10 to 15+ years of experience in commercial and...


  • St Louis, Missouri, United States NetGain Technologies, LLC Full time

    Job OverviewGeneral Summary:The Technical Support Specialist is an entry-level position, typically suited for individuals with minimal experience in the field. This role requires excellent communication skills and the ability to provide effective guidance to clients during challenging situations. A prompt response and the ability to communicate estimated...


  • St Louis, Missouri, United States InterVision Systems Full time

    Position OverviewAre you interested in a rewarding position as a Junior Technical Support Specialist?At InterVision Systems, we are a premier managed service provider (MSP) dedicated to assisting IT professionals in overcoming their most pressing challenges by implementing the appropriate technology, deployed in the right environment, and managed through the...


  • St Louis, Missouri, United States Packsize, LLC Full time

    Field Service EngineerAbout PacksizePacksize is transforming the packaging sector by offering cutting-edge technology and eco-friendly solutions for enterprises globally. Our commitment lies in providing outstanding customer support while emphasizing sustainability.Key ResponsibilitiesInstall, set up, and service Packsize equipment at client...


  • St Louis, Missouri, United States ECI Software Solutions Full time

    About ECI Software SolutionsECI Software Solutions is a leading provider of industry-specific, cloud-based business management software and services to small and medium-sized businesses. Our solutions integrate into every aspect of a customer's business to help them level the playing field, run day-to-day operations more efficiently, and free them up to...


  • St Louis, Missouri, United States UKG (Ultimate Kronos Group) Full time

    About the RoleWe are seeking a highly skilled Technical Support Technician to join our team at UKG (Ultimate Kronos Group). As a Technical Support Technician, you will play a critical role in providing world-class service and subject matter expertise to our internal and external customers.Key ResponsibilitiesParticipate in Collaborative Support ModelAbility...


  • St Louis, Missouri, United States Apex Systems Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Apex Systems. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their secure access to our systems and networks.Key Responsibilities:Activating and unblocking secure badges and access...