Director of Hotel Operations
3 weeks ago
We are seeking a Director of Hotel Operations to join our team at Lloyd Companies. As a Director of Hotel Operations, you will be responsible for leading a team of hotel managers and supervisors, overseeing the daily operations of the hotel, and ensuring high standards of quality and customer service.
Job Summary:
The Director of Hotel Operations will be responsible for:
- Leading the Hotel Operations Team: Leading a team of hotel managers and supervisors, providing guidance, training, and support to ensure they have the skills and knowledge needed to perform their roles effectively.
- Operations Management: Overseeing the daily operations of the hotel, including front office, revenue management, food and beverage, housekeeping, and maintenance functions.
- Quality and Customer Service: Maintaining high standards of quality and customer service, ensuring that all guests receive exceptional service and that the hotel meets brand standards.
- Financial Management: Working closely with the finance team to manage budgets, monitor expenses, and identify opportunities for cost savings.
Requirements:
- Education: Bachelor's degree in hospitality, business administration, or related field required.
- Experience: 3-5 years of supervisory/managerial experience in a hotel environment required; 5 years of previous hotel experience preferred.
- Skills: Excellent communication and leadership skills; ability to work well under pressure; strong analytical and problem-solving skills; proficiency in hotel management software and other relevant systems.
Salary: $80,000 - $100,000 per year, depending on experience.
Benefits: Comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for professional development.
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