Dental Laboratory Operations Director

1 day ago


Rapid City, South Dakota, United States Dental Metrics Maven Full time

We are seeking a seasoned Operations Director to lead daily activities at our dental laboratory. This key leadership role is responsible for overseeing various aspects of the lab, including cost controls, employee management, quality assurance, production planning, customer retention, and lab growth.

About the Role:

This critical position will ensure that our lab meets operational objectives while maintaining high standards. As the on-site representative of our Board of Directors, you'll be responsible for developing and implementing strategic plans in collaboration with regional and company leadership.

Key Responsibilities:

  • Leadership & Planning:
    • Develop and implement strategic plans to achieve operational goals.
    • Maintain progress and make adjustments as needed.
  • HR Management:
    • Recruit, train, and mentor employees to maximize productivity and quality.
    • Oversee performance reviews, employee relations, and adherence to company policies.
  • Production & Quality Control:
    • Plan and manage production to ensure efficiency, quality, and adherence to deadlines.
    • Establish quality control processes to maintain product standards.
  • Marketing & Client Relations:
    • Build and maintain strong client relationships to support retention and growth.
    • Contribute to marketing initiatives in collaboration with the team.
  • Financial Management:
    • Manage budgets, labor costs, and materials to meet financial objectives.
    • Oversee inventory and procurement to ensure cost-efficiency.

Requirements:

A hands-on leader with strong management, organizational, and technical skills in the dental laboratory industry is essential. Experience with production workflows, employee training, and client growth strategies is required.

Salary: $125K + Benefits. Located in South Dakota. A competitive salary is offered based on your experience and qualifications.



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