Hotel Reception and Guest Services Agent

3 days ago


Rapid City, South Dakota, United States The Rushmore Hotel Full time
Job Summary

We are looking for a skilled Guest Services Coordinator to join our team at The Rushmore Hotel. This role involves coordinating guest services, managing front desk operations, and ensuring seamless customer experiences.

Estimated salary: $14 - $15 hourly.

The ideal candidate will possess excellent time management skills, strong organizational abilities, and a passion for delivering top-notch customer service.

About the Job:

  • Coordinating with housekeeping staff to ensure rooms are ready for new guests
  • Responding to customer inquiries and resolving issues efficiently
  • Maintaining accurate records and performing administrative tasks
  • Collaborating with other departments to ensure smooth operations

Requirements:

  • High school graduate or equivalent
  • Minimum one year of experience in a hospitality industry
  • Strong communication and problem-solving skills
  • Working knowledge of Microsoft Office and hotel management software


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