Hotel Reception and Guest Services Agent
3 days ago
We are looking for a skilled Guest Services Coordinator to join our team at The Rushmore Hotel. This role involves coordinating guest services, managing front desk operations, and ensuring seamless customer experiences.
Estimated salary: $14 - $15 hourly.
The ideal candidate will possess excellent time management skills, strong organizational abilities, and a passion for delivering top-notch customer service.
About the Job:
- Coordinating with housekeeping staff to ensure rooms are ready for new guests
- Responding to customer inquiries and resolving issues efficiently
- Maintaining accurate records and performing administrative tasks
- Collaborating with other departments to ensure smooth operations
Requirements:
- High school graduate or equivalent
- Minimum one year of experience in a hospitality industry
- Strong communication and problem-solving skills
- Working knowledge of Microsoft Office and hotel management software
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