Assistant General Manager

3 days ago


Rapid City, South Dakota, United States Lloyd Companies Full time

Lloyd Companies is seeking a motivated and results-driven Assistant General Manager to join our hotel team. As an Assistant General Manager, you will play a key role in supporting the General Manager in overseeing the daily operations of the hotel, managing staff, and ensuring high standards of quality and customer service.

Job Description:

The Assistant General Manager will be responsible for:

  • Supporting the General Manager: Assisting the General Manager in overseeing the daily operations of the hotel, including front office, revenue management, food and beverage, housekeeping, and maintenance functions.
  • Managing Staff: Managing a team of staff members, providing guidance, training, and support to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Quality and Customer Service: Maintaining high standards of quality and customer service, ensuring that all guests receive exceptional service and that the hotel meets brand standards.
  • Financial Management: Working closely with the finance team to manage budgets, monitor expenses, and identify opportunities for cost savings.

Requirements:

  • Education: High school graduate or equivalent required; degree in hospitality, business administration, or related field preferred.
  • Experience: 1-2 years of supervisory/managerial experience in a hotel environment preferred; 2 years of previous hotel experience required.
  • Skills: Excellent communication and leadership skills; ability to work well under pressure; strong analytical and problem-solving skills; proficiency in hotel management software and other relevant systems.

Salary: $55,000 - $75,000 per year, depending on experience.

Benefits: Comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for professional development.



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