Hotel Receptionist
1 week ago
Job Title: Hotel Receptionist
About Us: Rapid City BH Lodging LLC is dedicated to providing exceptional hospitality experiences for our guests and communities.
Salary: $16.00 per hour
Job Description:
Key Responsibilities:- Welcoming guests and processing registrations, check-ins, and check-outs efficiently and accurately.
- Managing front desk operations, including handling guest complaints, resolving issues, and escalating concerns when necessary.
- Providing personalized recommendations for local attractions, dining, and entertainment options.
- Ensuring timely completion of tasks, meeting deadlines, and maintaining high productivity levels.
- Developing strong relationships with colleagues, supervisors, and external partners to drive teamwork and collaboration.
- Staying updated on hotel services, amenities, and promotions to effectively promote the property.
- Participating in ongoing training and development programs to enhance skills and knowledge.
- Supporting supervisory staff in monitoring and improving front desk performance.
- Engaging with guests to understand their needs and preferences, driving loyalty and retention.
- Performing other duties as assigned by the supervisor.
Work Schedule: Varied shifts to meet business demands, with opportunities for career advancement and professional growth.
Benefits: Generous compensation package, comprehensive benefits, and paid time off for eligible employees.
EOE M/F/D/V
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