Bilingual CSR Representative for NY Medicaid

3 weeks ago


New York, New York, United States MMC Group LP Full time

**Job Summary:**

We are seeking a highly skilled and experienced Bilingual CSR Representative to join our team in New York. As an Onsite CSR, you will be responsible for responding to enrollment services calls, providing responses to questions, mailing information in response to requests, and referring callers in the event of problems or concerns.

**Responsibilities:

  • Respond to enrollment services calls and provide responses to questions
  • Mailing information in response to requests
  • Refer callers in the event of problems or concerns
  • Educate clients on managed care
  • Assess client's health care needs and assist clients in choosing a health plan

**Requirements:**

  • College degree or equivalent experience
  • Knowledge of the community to be served
  • Experience making presentations to groups
  • Ability to follow directions; ability to handle pressure
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute many complex tasks simultaneously
  • Computer Literacy required proficient in Microsoft Office Applications as Excel, Power Point, and Word

$18.00 per hour



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