HR/CSR Case Management Representative
2 weeks ago
Xtreme Homecare, a leading homecare agency in Bayside, NY, seeks a dedicated HR/CSR Case Management Representative to join our team. As a key member of our Queens office, you will be responsible for managing cases and ensuring seamless care delivery.
">- Job Highlights:
- Competitive salary: $19.00 - $20.00 per hour
- Paid time off and health insurance benefits
- Dynamic work environment with opportunities for growth
About the Position: This full-time role requires 1 year of administrative experience and proficiency in Microsoft Excel. Previous homecare experience is a plus but not necessary. The successful candidate will possess strong communication skills and be fluent in Mandarin and English (Cantonese preferred).
">- Responsibilities:
- Develop and implement case management plans
- Update schedules and initiate new cases
- Authorize services and communicate with vendors
- Resolve authorization discrepancies and follow up on vendor responses
- Provide exceptional customer service via phone and email
- Obtain service renewal authorizations from vendors
Why Choose Xtreme Homecare? Our agency offers a supportive work environment and opportunities for professional growth. If you're passionate about delivering exceptional care and possess excellent communication skills, we encourage you to apply.
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