Senior Programmatic Account Manager

4 weeks ago

New York, New York, United States Klever Programmatic US Inc Full time
Job Overview

Klever Programmatic US Inc is seeking a highly skilled Senior Programmatic Account Manager to join our dynamic team. As a trusted advisor to our clients, you will deliver exceptional programmatic advertising solutions to drive business growth and customer satisfaction.

Key Responsibilities:

  • Support the development and mentorship of a high-performing Account Management team.
  • Act as a strategic partner to the sales team, leveraging your programmatic expertise to craft winning proposals.
  • Manage the full client life-cycle, fostering long-term partnerships and exceeding performance goals.
  • Develop data-driven recommendations to unlock client success by defining measurable metrics aligned with their goals.
  • Ensure smooth client onboarding and servicing by collaborating seamlessly across departments.
  • Nurture client relationships, balancing the needs of all stakeholders and maximizing growth potential through outstanding customer servicing.
  • Liaise across clients and internal departments to ensure successful coordination of deliverables, efficient campaign execution, and performance optimization.

Requirements:

  • 5-7 years of experience in programmatic account management, with a proven track record of success.
  • Strong sales acumen and a proven ability to identify and capitalize on upsell and cross-sell opportunities.
  • Experience creating and executing media plans across programmatic channels, including display, native, audio, CTV/OTT/OLV, YouTube, and DOOH.
  • Expertise in audience segmentation, online consumer behavior analysis, and building audience personas.
  • Hands-on experience with DSPs, including DV360 and CM360.
  • Thrives in a fast-paced environment with strong multitasking and deadline management skills.
  • Adapts quickly to new tools and the evolving media landscape.
  • Data-driven and analytical, with advanced reporting and visualization skills.
  • Proficient in Microsoft Office Suite or Google Workspace, with expertise in Salesforce or other CRM platforms.
  • Exceptional interpersonal skills, including active listening, empathy, and conflict resolution.

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