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Experienced Ford/Lincoln Warranty Clerk
2 months ago
Job Summary:
Parks of Gainesville is seeking a highly skilled and detail-oriented Warranty Claims Processor to join our team. As a key member of our dealership's operations, you will be responsible for processing warranty claims in a timely and efficient manner.
Key Responsibilities:
- Process warranty claims: Verify criteria required by the manufacturer, reconcile warranty receivables, and post credits through our dealership's data computer system.
- Manage warranty paperwork: Ensure proper documentation, resubmit rejected claims, and follow up on payment of outstanding claims.
- Stay informed: Keep up-to-date with factory recalls, bulletins, and procedural changes to ensure compliance and accuracy.
- Maintain a professional environment: Ensure a neat and organized work area, and maintain a professional appearance.
- Complete training: Meet dealership and manufacturer training standards as required.
- Assist with repair orders: Assist in booking repair orders as needed.
Requirements:
- General computer skills: Proficient in using a general computer system.
- Microsoft Office: Experience with Microsoft Office software.
- Automotive industry knowledge: Familiarity with Ford/Lincoln warranty submission and guidelines set by the factory.
