Experienced Ford/Lincoln Warranty Claims Processor

3 weeks ago


Gainesville, Florida, United States Parks of Gainesville Full time

**Job Summary**

Parks of Gainesville is seeking a skilled Warranty Clerk to process warranty claims for our Ford and Lincoln dealerships. The ideal candidate will have experience with warranty submission and guidelines set by the factory.

Key Responsibilities:

  • Process warranty claims in a timely manner.
  • Verify criteria required by the manufacturer.
  • Reconcile warranty receivables with payment through the accounting schedule.
  • Post credits through the dealership's data computer system.
  • Resubmit rejected claims promptly or receive authorization for management to write them off.
  • Follow up on payment of outstanding claims.
  • Properly archive service records.
  • Stay informed of factory recalls, bulletins, and procedural changes.
  • Maintain a professional appearance and a neat work area.
  • Complete dealership and manufacturer training standards as required.
  • Assist in booking repair orders as needed.


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