Automotive Service Advisor

4 days ago


Gainesville, Florida, United States Parks of Gainesville Full time
About Us

Parks of Gainesville is a leading provider of automotive services, and we're seeking a skilled Service Advisor to join our team.

Job Summary

We're looking for a detail-oriented and customer-focused Service Advisor to work with our experienced team. As a Service Advisor, you'll be responsible for ensuring our customers receive exceptional service and support throughout the repair process.

Key Responsibilities:
  • Assess and diagnose automotive problems by listening to customers' descriptions and conducting thorough inspections.
  • Verify warranty and service contract coverage to ensure our customers receive the best possible service.
  • Develop accurate estimates and repair orders, taking into account materials, labor, and customer payment.
  • Maintain excellent customer rapport by explaining estimates, answering questions, and providing exceptional service.
  • Stay up-to-date with manufacturer publications and participate in ongoing education to enhance your knowledge and skills.
Requirements:
  • No prior experience necessary, but a strong customer service background is essential.
  • Proficiency with computers and technology is a must.
What We Offer:
  • Opportunities for internal promotion and career growth.
  • Competitive pay plan, including salary and bonus.
  • 401(k) retirement plan options and comprehensive benefits package.


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