Parts Sales Associate

2 days ago


Rowland Heights, California, United States Maserati of Puente Hills Full time

We are seeking a skilled Parts Sales Associate to join our team at Maserati of Puente Hills. As a key member of our sales team, you will play a crucial role in providing exceptional customer experiences and supporting our business operations.

  • Key Responsibilities:
  • Oversee the sales process from start to finish, ensuring accurate and efficient transactions.
  • Communicate effectively with staff and customers in a friendly and professional manner, providing clear and concise information regarding parts status and availability.
  • Read and understand the parts catalog to locate and identify specific parts, ensuring accurate ordering and delivery.
  • Answer phone calls, provide price quotes, and respond to customer inquiries in a timely and professional manner.
  • Review body shop estimates to verify the accuracy of parts ordered and pricing, ensuring compliance with estimates.
  • Provide high-level service to both internal and external customers, ensuring satisfaction and loyalty.
  • Pull and fill orders from stock, maintaining accurate inventory levels and conducting weekly bin checks to ensure stock accuracy.
  • Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
  • Locate out-of-stock parts from external sources and submit emergency orders as necessary.
  • Ensure all internal requests for parts are billed on the service repair order.
  • Receive payment from retail customers or obtain credit authorization.
  • Requirements:
  • High School Diploma or equivalent and prior auto parts sales experience (preferred).
  • Eager to improve in a dynamic work environment, with a strong desire to learn and grow.
  • Strong interpersonal and time management skills, with the ability to work effectively in a fast-paced environment.
  • Ability to read and interpret safety and maintenance documents, as well as calculate figures and amounts.
  • Valid driver's license and clean driving record.

We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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