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Automotive Parts Consultant
3 months ago
O'Reilly Auto Parts is on the lookout for a dedicated Parts Specialist who will deliver outstanding customer service to both retail and installer clientele. This role entails guiding customers in choosing products, offering pricing details, and processing transactions efficiently. The ideal candidate will possess excellent multitasking abilities, effective communication skills, and a solid understanding of automotive components.
Key Responsibilities:- Adhere to and advocate for the company's customer service initiatives
- Welcome customers warmly and assist them in product selection
- Deliver exceptional service to customers via phone
- Manage cash register and ensure accurate transaction processing
- Handle customer inquiries and resolve issues amicably
- Execute operational duties such as restocking shelves and updating displays
- Utilize store equipment following training completion
- Provide in-store services for customers as permitted by regulations
- Occasionally conduct deliveries using a company vehicle
- Proven ability to deliver excellent customer service
- Strong ability to manage multiple tasks simultaneously
- In-depth knowledge of automotive parts and sales
- ASE certification is preferred
- Proficiency in multiple languages, particularly Spanish, is advantageous
O'Reilly Auto Parts provides competitive compensation, paid time off, a 401k plan with employer contributions, health benefits, tuition assistance, and opportunities for professional advancement. Become a part of our team and experience a company that values its workforce and encourages internal promotions.
