Loss Prevention Supervisor
2 weeks ago
Location: Paramus, NJ, United States
Schedule: Full-time
Compensation: $27.50 Hourly Rate*
Company Overview:
Bloomingdale's stands as a hallmark of American retail, celebrated for its commitment to quality and community engagement. As we navigate the evolving landscape of retail, we are seeking innovative minds to enhance our industry-leading Asset Protection team. Our mission is to leverage advanced technology and analytical tools to mitigate losses and safeguard our financial integrity.
Position Summary:
The primary role of the Loss Prevention Supervisor is to mentor, instruct, and oversee personnel in the identification and prevention of theft of company assets. This position involves training and guiding Loss Prevention staff on apprehension techniques while supporting the store's mission to deliver exceptional customer service in a secure environment, thereby maximizing sales and profitability.
Key Responsibilities:
- Select, train, and manage Loss Prevention staff to effectively detect and prevent theft.
- Design and implement strategies to deter theft among customers and employees.
- Facilitate initial orientation and ongoing training on surveillance and alarm systems.
- Address incidents involving customers and associates to provide necessary assistance and minimize liability.
- Recover stolen merchandise and apprehend individuals committing theft or fraud.
- Investigate criminal activities occurring on company premises.
- Prepare detailed reports on theft incidents, merchandise recoveries, and investigations.
- Ensure compliance with legal standards and company policies regarding apprehensions and evidence preservation.
- Complete all required security training and maintain necessary certifications.
- Conduct audits to verify compliance with merchandise exposure standards.
- Establish and maintain relationships with local law enforcement for effective coordination on criminal cases.
- Testify in legal proceedings as required.
- Respond to alarm situations at the assigned location.
- Perform additional duties as necessary.
Attendance: Regular and reliable attendance is essential.
Qualifications:
- High School Diploma or equivalent required.
- 1-2 years of relevant experience.
- Strong interpersonal skills with the ability to communicate effectively with diverse groups.
- Resourceful and adaptable to changing priorities.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Physical Requirements:
- Prolonged periods of standing and walking.
- Occasional reaching, stooping, kneeling, or crouching.
- Ability to apprehend shoplifters.
- Capability to remain in surveillance areas for extended periods.
- Frequent lifting/moving of items up to 30 lbs.
This position may qualify for performance-based incentives and offers a range of benefits including 401k, medical, vision, dental, life, and disability insurance options, as well as paid time off and holidays. Eligibility requirements may apply based on various factors.
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