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We are seeking a highly skilled and detail-oriented Loss Prevention Detective to join our Asset Protection team at Marshalls. As a key member of our security team, you will play a critical role in maintaining a safe and secure shopping environment for our customers and employees.
Key Responsibilities:- Adhere to established shoplifter guidelines and policies to ensure a secure shopping environment.
- Provide exceptional customer service to internal and external customers, responding to their needs and concerns in a prompt, courteous, and knowledgeable manner.
- Promote a culture of honesty and integrity within the organization, maintaining confidentiality and upholding the highest standards of ethics and professionalism.
- Observe, apprehend, and/or deter any acts of dishonesty from outside sources, taking proactive measures to prevent and investigate incidents.
- Strong analytical and problem-solving skills to effectively investigate and resolve incidents.
- Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
- Ability to work independently and as part of a team to achieve common goals and objectives.
- High level of integrity and discretion to maintain confidentiality and uphold the highest standards of ethics and professionalism.