Asset Protection Supervisor

2 weeks ago


Paramus, New Jersey, United States Bloomingdale's Full time
Location: Paramus, NJ, United States

Employment Type: Full-time
Compensation: $27.50 Hourly Rate** based on role, location, and schedule

About the Role:
Bloomingdale's is a distinguished name in retail, recognized for its commitment to quality and community engagement. As we navigate the evolving landscape of retail, we invite you to be part of our innovative journey. Our leading Asset Protection team employs advanced technology and analytical tools to mitigate losses and safeguard our financial interests.

Key Responsibilities:
The primary role of the Asset Protection Supervisor is to mentor, instruct, and oversee personnel in identifying and preventing theft of company assets.
• Train and guide Asset Protection / Loss Prevention team members on apprehension techniques.
• Support the store's mission to deliver exceptional customer service while maintaining a secure environment to maximize sales and profitability.
• Participate in the flexible scheduling program that allows associates to manage their availability and preferences.
• During peak periods, associates may have the opportunity to take on additional shifts through a self-scheduling tool.

Essential Duties:
• Recruit, train, and develop Asset Protection / Loss Prevention staff to effectively detect and prevent theft.
• Design, implement, and communicate strategies to deter theft among customers and employees.
• Engage in initial orientation and ongoing training regarding surveillance and alarm systems.
• Address incidents involving customers and associates to provide first aid and reduce company liability.
• Recover stolen goods and apprehend individuals committing theft or other criminal acts against the company.
• Investigate criminal activities affecting customers or associates on company premises.
• Prepare thorough reports on theft incidents, merchandise recoveries, and other assigned activities.
• Maintain compliance with legal standards and company policies regarding apprehensions and evidence preservation.
• Complete all security training and maintain necessary certifications as mandated by law.
• Conduct audits to ensure compliance with merchandise exposure standards and asset protection protocols.
• Foster relationships with local law enforcement to enhance coordination on potential criminal cases.
• Testify in court regarding any case involving the company as a party of interest.
• Handle special assignments, investigations, and surveillance as directed by the Store Manager.
• Respond to alarm situations at the assigned location.
• Perform additional duties as required.
• Ensure regular attendance and punctuality.

Qualifications:
• High School Diploma or equivalent required.
• 1-2 years of relevant experience.
• Strong interpersonal skills with the ability to communicate effectively with diverse groups.
• Resourceful and adaptable to changing priorities.
• Self-motivated, capable of working independently and collaboratively within a team.
• Flexible availability to work retail hours, including days, evenings, weekends, and holidays.

Physical Requirements:
• Prolonged periods of standing and walking throughout the store.
• May involve reaching, stooping, kneeling, or crouching.
• Ability to apprehend shoplifters.
• Capacity to spend extended periods in surveillance areas.
• Frequently lift and move items up to 30 lbs.

Benefits:
This position may qualify for performance-based incentives and bonuses. Benefits include 401k, medical, vision, dental, life, and disability insurance options, as well as paid time off and holidays. Eligibility requirements may apply based on role and tenure.

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