Assistant Manager, Fashion Retail Leader

6 days ago

Fresno, California, United States Abercrombie & Fitch Co. Full time
About the Role

Abercrombie & Fitch Co. is seeking a highly skilled Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.

Key Responsibilities
  • Customer Experience: Deliver best-in-class customer service, ensuring a seamless and personalized shopping experience for our customers.
  • Drives Sales: Analyze business trends, identify opportunities, and implement strategies to drive sales growth and achieve sales targets.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, ensuring a consistent customer experience across all touchpoints.
  • Store Presentation and Sales Floor Supervision: Oversee the visual merchandising and sales floor presentation, ensuring a compelling and engaging shopping environment.
  • Store & Stockroom Operations: Manage daily store operations, including opening and closing routines, inventory management, and stockroom organization.
  • Staffing, Scheduling, and Payroll Management: Recruit, train, and develop a high-performing team, ensuring adequate staffing levels and effective scheduling and payroll management.
  • Training and Development: Provide ongoing training and development opportunities to ensure team members have the skills and knowledge needed to succeed in their roles.
  • Communication: Foster open and effective communication across all levels of the organization, ensuring clear and timely communication of sales results, customer feedback, and operational issues.
  • Asset Protection: Implement and maintain effective asset protection strategies, ensuring the security and integrity of our stores and assets.
Requirements
  • Bachelor's degree or equivalent experience: A degree in business, retail, or a related field, or equivalent experience in a customer-facing role.
  • Strong problem-solving skills: Ability to analyze complex problems, identify solutions, and implement effective strategies.
  • Inclusion & Diversity Awareness: Commitment to creating an inclusive and diverse work environment, where all team members feel valued and respected.
  • Ability to work in a fast-paced environment: Ability to adapt to changing priorities, work under pressure, and maintain a high level of energy and motivation.
  • Team building skills: Ability to build and maintain strong relationships with team members, customers, and stakeholders.
  • Self-starter: Proactive and results-driven, with a strong desire to achieve sales targets and exceed customer expectations.
  • Strong interpersonal and communication skills: Ability to communicate effectively with all levels of the organization, including customers, team members, and stakeholders.
  • Drive to achieve results: Strong motivation to achieve sales targets, improve customer satisfaction, and drive business growth.
  • Adaptability / Flexibility: Ability to adapt to changing priorities, work under pressure, and maintain a high level of energy and motivation.
  • Multi-Tasking: Ability to prioritize multiple tasks, manage competing demands, and maintain a high level of productivity.
  • Fashion Interest & Knowledge: Passion for fashion, with a strong understanding of current trends, styles, and consumer behavior.
What We Offer
  • Competitive compensation and benefits: Competitive salary, benefits, and incentives to reward your hard work and dedication.
  • Opportunities for career advancement: Opportunities to develop your skills, take on new challenges, and advance your career within the company.
  • Training and development: Ongoing training and development opportunities to ensure you have the skills and knowledge needed to succeed in your role.
  • Global team of like-minded individuals: Join a global team of passionate and dedicated individuals who share your values and commitment to excellence.

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