Retail Sales Leader

3 days ago


Fresno, California, United States Hallmark Full time

About Hallmark

Hallmark is a leading consumer brand that specializes in creating meaningful connections through its products and services. As a part of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team. As a key member of our sales team, you will be responsible for leading sales efforts, providing exceptional customer service, and driving sales growth in our retail stores.

Key Responsibilities

  • Lead sales efforts and provide exceptional customer service to drive sales growth and customer satisfaction
  • Model and coach selling skills to ensure all team members are up-to-date on products and offerings
  • Help customers find the perfect card and gift solutions in a warm and inviting shopping environment
  • Lead staff when the Store Manager is not available and provide feedback to ensure a dynamic, fun, and supportive team environment
  • Communicate daily priorities, goals, and business information to ensure a seamless retail experience
  • Execute store operations, including product replenishment, merchandising, and point-of-sale audits

Requirements

  • At least 18 years of age
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month
  • Ability to continuously stand/walk, frequently push/pull, and occasionally bend/stoop/crawl/reach above shoulders/kneel

Preferred Qualifications

  • High school diploma or equivalent
  • Two or more years of previous experience in retail, sales, or customer service
  • Strong customer-focused engagement and consultative selling skills
  • Ability to communicate effectively with customers and employees
  • Proficiency and comfort using a computer and other technology

What We Offer

  • A competitive salary and benefits package
  • A fun and dynamic work environment
  • Opportunities for career growth and development
  • A 40% shopping discount on merchandise purchased in a CSG store
  • Access to a variety of local and national discounts through PerkSpot

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to our online portal.


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