Senior Conference Services Coordinator

2 weeks ago

Redmond, Washington, United States Compass Group, North America Full time

Company Overview: Compass Group, North America is a leader in the foodservice industry, recognized for our commitment to excellence and service.

Position Summary: We are currently seeking a Senior Conference Services Attendant to ensure that all meeting spaces and communal areas are maintained to the highest standards of professionalism and that all meeting requirements are fulfilled prior to the commencement of events.

Key Responsibilities:

  • Arrange and position tables, chairs, and linens for each event in the conference facility.
  • Provide and set up additional items not included in the room setup, such as flipcharts, whiteboards, and screens.
  • Assist in preparing conference rooms to ensure they are equipped with necessary materials (e.g., pens, pads, handouts).
  • Refresh rooms between meetings to maintain a professional appearance.
  • Deliver prompt and detailed service as scheduled by management or upon request.
  • Maintain consistent communication via phone and email with clients, guests, team members, and support departments.
  • Offer assistance to clients and visitors throughout the facility, including providing directions and escorting them to conference rooms.
  • Collaborate with co-workers and service partners to ensure updated information is shared effectively.
  • Provide recommendations to planning managers regarding optimal room setups and collaborate to identify solutions for unique setup challenges.
  • Conduct weekly inspections of meeting rooms and contact the necessary department for any required services.
  • Assist with basic audio-visual equipment as needed.
  • Maintain an inventory of all supplies and notify supervisors when additional supplies are required.
  • Perform other duties as assigned.

Qualifications:

  • Previous experience in customer service or related roles is preferred.
  • Ability to lift up to 50 pounds.
  • Proficient in Microsoft Office applications.
  • Strong written and verbal communication skills.
  • Excellent organizational and time management abilities.

Benefits: Compass Group offers a comprehensive benefits package, including retirement plans, health and wellness programs, and various voluntary benefits.

Commitment to Diversity: We are an equal opportunity employer and value diversity in our workforce.

Note: This job description is not exhaustive and may be subject to change based on business needs.

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