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Territory Manager

2 months ago

Macon, Georgia, United States Tandem Full time
About the Role

We are seeking a highly motivated and results-driven Territory Manager to join our team at Tandem Diabetes Care. As a Territory Manager, you will be responsible for promoting our innovative products and services within an assigned territory, working closely with a Clinical Diabetes Sales Specialist to achieve sales goals.

Key Responsibilities
  • Identify and develop business relationships with potential customers to facilitate the sales of Tandem Diabetes' products and services.
  • Provide account sales support and continuing education to patients, physicians, and their Clinical Educators on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace.
  • Use industry sales expertise to provide information in a professional manner to various healthcare professionals, convincing them to recommend/prescribe Tandem products/services when indicated in the course of appropriate therapy.
  • Establish and maintain excellent professional relationships with healthcare professionals to support the sale of Tandem Diabetes products/services.
  • Effectively promote Tandem's unique market position and differentiation from competitors.
  • Lead strategic business planning for assigned Territory, including forecasting and developing short-term and long-term goals and objectives.
  • Provide products/services information directly to the consumer/end user via health fairs, conventions, or in conjunction with promotions.
  • Attend and participate in all corporate sales training, meetings, and assigned conventions and symposia.
  • Keep records updated in the customer relationship management software (CRM) for all business dealings within assigned territory.
  • Collaborate with Customer Sales Support Specialists to identify and address pre- and post-sales order issues and sales lead inquiries.
  • Maintain all assigned company property, equipment, records, selling aids, and samples in a manner consistent with company policies.
  • Establish and maintain a territory call cycle that will minimize administrative time and maximize time and effort spent with customers.
  • Prepare weekly and monthly sales reports as requested by Sales Management within required deadlines.
  • Maintain expenses within established corporate guidelines and submit expense reports on a timely basis, exhibiting personal integrity in dealing with all allowable business expenditures.
  • Confirm completion of required training plan before assuming job responsibilities.
  • Ensure work is performed in compliance with company policies, including Privacy/HIPAA and other regulatory, legal, and safety requirements.
Requirements
  • BS/BA or equivalent combination of education and applicable job experience.
  • 3+ years of related industry sales experience, preferably in one or more of the following areas: diabetes, endocrinology, insulin infusion pumps, and managed care.
  • Able to relate effectively with patients, referral sources, and healthcare professionals.
  • Demonstrated ability to effectively communicate with customers to resolve issues and answer questions according to company protocols and requirements.
  • Able to assert own ideas and persuade others through effectively consolidating, evaluating, and presenting relevant information.
  • Skilled at promoting team cooperation and a commitment to team success.
  • Ability to work in a fast-paced, ever-changing market and see change as an opportunity to improve business performance and campaigning for it when necessary.
  • Proficient in Microsoft Office Suite and Internet with CRM software familiarity.
  • Able to travel at least 80% in the assigned territory and work from a remote home office, maintaining a valid driver's license and required auto insurance, as well as a good driving record, per company policy.
  • Ability to travel by car or airplane independently in the field at least 80% of the time and work after hours if required by travel schedule or business issues.
  • Due to requirements of some health systems and/or local municipalities, vaccines, including the COVID-19 vaccine, may be a requirement of this role. Reasonable accommodations will be considered as requested.
What's in it for You?

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome To learn more about our culture and benefits, please visit

Equal Opportunity Employer

Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don't meet 100% of a job description's criteria - maybe you're feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Compensation & Benefits

The starting base pay range for this position is $79,400 - $99,100 annually, plus incentive compensation (commission-based compensation is based on the achievement of goals). Base pay will vary based on job-related knowledge, skills, experience, and may also fluctuate depending on candidate's location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus, equity, and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision, health savings accounts, and flexible saving accounts. You'll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1), and have access to a 401k plan with company match. Learn more about Tandem's benefits here