Medical Support Specialist

1 day ago

Roanoke, Virginia, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.

Job Summary

The Medical Support Specialist will be responsible for determining donor eligibility, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. You will work under the direct supervision of the Center Manager and under the supervision of the Center Physician for medical issues.

Key Responsibilities
  • Donor Eligibility (85%)
  • Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion, medical history interview, and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required.
  • Evaluate and manage donor reaction(s) that occur at the facility, as outlined in the SOPs. Follow applicable SOPs for medical emergencies, including the execution of Center Physician's standing orders and donor transport to emergency care facilities.
  • Refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors, problem-solving, or guidance concerning medical or technical issues, including donor safety and eligibility.
  • Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.
  • Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%)
  • Conduct pre-placement evaluation of new hires, including assessment of medical history questionnaire.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
  • Maintain applicable employee medical records.
  • Member of EHS site committee and assist in training of employees, as required.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
  • Administer first aid to employees as needed.
  • Act as Pandemic Coordinator when authorized by EHS.
  • Supports investigations associated with pandemic threats within local community as indicated by EHS or Medical Affairs.
  • May perform all required duties in the area of Medical History (including, but not limited to): (10%)
  • Greet donors as they enter and exit the donor floor.
  • Responsible for providing exceptional customer service to donors (external) and fellow employees (internal).
  • Attend staff meetings and other team meetings as required.
  • Coordinates with all other center roles to effectively problem-solve, ensure safety of staff and donors, and provide an exceptional customer experience.
  • Willingness to travel preferred.
Requirements
  • Graduate of a recognized educational program.
  • Bachelor's Degree preferred.
  • Minimum of two years in a clinical or hospital setting preferred.

  • Medical Support Specialist

    3 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesBioLife Plasma Services is a leading provider of plasma-based therapies, committed to improving the lives of patients with rare and serious diseases. As a Medical Support Specialist, you will play a critical role in supporting the plasma collection process and ensuring the highest level of customer service and quality.Job...

  • Medical Support Specialist

    5 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor eligibility to...

  • Medical Support Specialist

    5 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and the quality of our plasma collection process.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including...

  • Medical Support Specialist

    4 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine...

  • Medical Support Specialist

    3 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled and dedicated Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor...

  • Medical Support Specialist

    2 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team.Job SummaryThe Medical Support Specialist will be responsible for determining donor eligibility, managing donor adverse events, and reviewing laboratory test results. This role will work under the...

  • Medical Support Specialist

    1 day ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor eligibility to...

  • Medical Support Specialist

    3 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor eligibility to...

  • Medical Support Specialist

    5 days ago

    Roanoke, Virginia, United States BioLife Plasma Services Full time

    About the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a critical role in ensuring the quality and safety of plasma donations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work under the guidance of the Center Manager and the...

  • Medical Support Specialist

    4 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor eligibility to...

  • Medical Support Specialist

    1 day ago

    Roanoke, Virginia, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the safety and well-being of our donors.Key ResponsibilitiesDetermine donor...

  • Medical Support Specialist

    2 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases.Job SummaryWe are seeking a Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of...

  • Medical Support Specialist

    1 week ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key...

  • Medical Support Specialist

    5 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key...

  • Medical Support Specialist

    1 week ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors and employees.Job SummaryWe are seeking a Medical Support Specialist to join our team...

  • Medical Support Specialist

    2 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key...

  • Medical Support Specialist

    7 days ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors and employees.Job SummaryWe are seeking a Medical Support Specialist to join our team...

  • Medical Support Specialist

    20 hours ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key...

  • Medical Support Specialist

    3 weeks ago

    Roanoke, Virginia, United States BioLife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading biotechnology company dedicated to improving the lives of patients with rare diseases. Our team is passionate about making a difference, and we're looking for talented individuals to join us in this mission.Job DescriptionJob Summary: We are seeking a highly skilled Medical Support Specialist to join our team at...

  • Medical Support Specialist

    2 weeks ago

    Roanoke, Virginia, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key...