Medical Support Specialist

4 days ago


Roanoke, Virginia, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.

Key Responsibilities
  • Donor Eligibility: Determine donor eligibility accurately and in a timely manner, taking into account proper management of informed consent, medical history, and laboratory test results.
  • Donor Reaction Management: Evaluate and manage donor reactions, following established Standard Operating Procedures (SOPs) and collaborating with the Center Physician as needed.
  • Donor Deferral: Manage donor deferral, reviewing test results and notifying donors of unsuitable test results in accordance with SOPs.
  • Post Donation Information (PDI): Initiate and investigate PDI, referring to the Center Physician or Medical Affairs as needed.
Additional Responsibilities
  • Environmental, Health, and Safety (EHS): Assist the EHS program, conducting pre-placement evaluations, supporting vaccination programs, and maintaining employee medical records.
  • Employee Support: Provide exceptional customer service to donors and fellow employees, attending staff meetings and contributing to problem-solving efforts.
Requirements
  • Education: Graduate of a recognized educational program, with a Bachelor's Degree preferred.
  • Experience: Minimum of two years in a clinical or hospital setting, with experience in plasma collection or a related field preferred.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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