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Medical Support Specialist
2 months ago
We are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors and employees.
Job SummaryWe are seeking a Medical Support Specialist to join our team at our Roanoke, VA location. As a Medical Support Specialist, you will be responsible for determining donor eligibility, managing donor adverse events, and reviewing laboratory test results. You will work under the direct supervision of the Center Manager and under the supervision of the Center Physician for medical issues.
Key Responsibilities- Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
- Evaluate and manage donor reaction(s) that occur at the facility, following applicable SOPs.
- Manage donor deferral, reviewing test results and notifying donors of unsuitable test results per applicable SOPs.
- Initiate and investigate Post Donation Information (PDI).
- Refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors, problem-solving, or guidance concerning medical or technical issues.
- Graduate of a recognized educational program.
- Minimum of two years in a clinical or hospital setting preferred.
- Competitive hourly wage range: $29.09.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including medical, dental, vision insurance, and a 401(k) plan.
- Short-term and long-term disability coverage, basic life insurance, and tuition reimbursement program.
- Paid volunteer time off, company holidays, and well-being benefits.
Takeda is committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information, or characteristics protected by law.
