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Content Integration Specialist

2 months ago


La Vergne, Tennessee, United States Ingram Content Group Full time
Job Overview

Ingram Content Group (ICG) is seeking a Pre-Media Specialist to enhance our operations. This role is pivotal in providing essential technical support to clients, ensuring the seamless integration of publisher data and content. The individual will be responsible for basic testing, editing, and validating data files to meet Ingram's compliance standards. Effective communication with content submitters regarding any data-related issues is also a key aspect of this position, alongside demonstrating necessary file adjustments and escalating more complex challenges as needed.

Key Responsibilities:

  • Address basic inquiries from both internal and external stakeholders concerning technical questions related to content submission and compliance.
  • Guide customers through the setup and submission of file formats by offering clear, step-by-step instructions.
  • Conduct preliminary file reviews and provide constructive feedback to ensure successful content submissions, while escalating more intricate issues when necessary.
  • Perform basic file corrections as required.
  • Utilize software tools such as Adobe Acrobat Professional, Adobe InDesign, and Adobe Photoshop to achieve desired outcomes in alignment with publisher specifications.
  • Prepare digital interiors and covers based on client-supplied files in various formats, adhering to publisher specifications and operational guidelines.

Qualifications:

  • A Bachelor's Degree or equivalent experience.
  • At least one year of experience with current graphic design software, including InDesign, Adobe Illustrator, Photoshop, and Acrobat.

Benefits:

  • Competitive compensation package with comprehensive benefits starting from the first day of employment, including medical, vision, and dental plans.
  • Generous paid time off, including vacation, sick days, and personal days.
  • 401K matching, life insurance, and employee assistance programs.
  • Access to wellness programs and facilities.
  • Opportunities for continued education through a tuition reimbursement program.

Ingram Content Group is committed to fostering an inclusive environment and is an equal opportunity employer.