Bilingual Customer Service Representative

6 days ago

Tampa, Florida, United States Venture Tech Solutions, Inc. Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Responsibilities
  • Answer inbound calls from clients, identify their needs, and provide the most appropriate resource or resolution to address their concerns.
  • Ensure that the service delivered to our clients meets contractual goals and other Key Performance Indicators (KPIs).
  • Greet clients in a courteous, friendly, and professional manner using company-specific procedures.
  • Listen attentively to client needs and concerns, demonstrating empathy while maximizing the opportunity to build rapport with the client.
  • Answer billing questions by explaining the components of client accounts.
Requirements
  • Time Management Skills: the ability to organize and manage multiple priorities.
  • Outstanding organizational skills and great attention to detail.
  • Ability to multi-task in a fast-paced environment.
  • Computer savvy: above-average working knowledge of telephonic and CRM systems.
  • Proficient in English/Spanish - Bilingual - preferred.
What We Offer
  • Competitive hourly rate: $16.00-$17.00 per hour.
  • 401(k) with employer match.
  • Dental insurance.
  • Disability insurance.
  • Flexible schedule.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Paid time off.
  • Paid training.
  • Vision insurance.
Location

Tampa, FL 33634.

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Mass Markets Full time

    Bilingual Customer Service Representative OpportunityWe are seeking a highly skilled and bilingual customer service representative to support our commercial and public sector clients. As a representative, you will be responsible for providing exceptional customer service and support to clients in both English and Spanish.Key Responsibilities:Provide customer...

  • Bilingual Customer Service Representative

    1 day ago

    Tampa, Florida, United States Mass Markets Full time

    Bilingual Customer Service Representative OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to support our commercial and public sector clients. As a key member of our team, you will be responsible for providing exceptional customer service to clients in both English and Spanish.Key Responsibilities:Provide bilingual...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States MCI Military Recruitment Full time

    Job Title: Bilingual Bank Customer Services RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Bank Customer Services Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and...

  • Bilingual Customer Service Representative

    1 week ago

    Tampa, Florida, United States MCI Military Recruitment Full time

    Job Title: Bilingual Inbound Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Inbound Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and...

  • Customer Service Representative-Bilingual

    3 weeks ago

    Tampa, Florida, United States Kane's Full time

    Job DescriptionKey ResponsibilitiesWe are seeking a highly skilled Customer Service Representative-Bilingual to join our team at Kane's Furniture. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Mass Markets Full time

    Job SummaryWe are seeking a full-time and part-time Bilingual Customer Service Representative to support inbound projects for a wide variety of clients in the commercial and public sectors.Key ResponsibilitiesProvide exceptional customer service to clients in a bilingual environmentSupport commercial and public sector clients with their inquiries and...

  • Bilingual Customer Service Representative

    6 days ago

    Tampa, Florida, United States ValorVIP Full time

    Job Title: Bilingual Inbound Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Inbound Customer Service Representative to join our team at ValorVIP. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and...

  • Bilingual Customer Service Representative

    6 days ago

    Tampa, Florida, United States AppleOne Full time

    Job OpportunityWe are seeking a highly skilled and bilingual customer service representative to join our team at AppleOne. As a customer service representative, you will be responsible for providing exceptional support to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide excellent...

  • Bilingual Customer Service Representative

    6 days ago

    Tampa, Florida, United States AppleOne Full time

    Job OpportunityWe are seeking a highly skilled and bilingual customer service representative to join our team at AppleOne. As a customer service representative, you will be responsible for providing exceptional support to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch...

  • Customer Service Representative-Bilingual

    3 days ago

    Tampa, Florida, United States Kane's Full time

    Job DescriptionKey ResponsibilitiesWe are seeking a highly skilled Customer Service Representative-Bilingual to join our team at Kane's Furniture. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Mass Markets Full time

    Job SummaryWe are seeking a full-time and part-time Bilingual Customer Service Representative to support inbound projects for a wide variety of clients in the commercial and public sectors.Key ResponsibilitiesProvide exceptional customer service to clients in a bilingual environmentSupport commercial and public sector clients with their inquiries and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States MCI Careers Full time

    Job Title: Bilingual Entry-Level Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Entry-Level Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues, and working...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States ValorVIP Full time

    Job Title: Bilingual Entry-Level Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Entry-Level Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States ValorVIP Full time

    Job Title: Bilingual Bank Customer Services RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Bank Customer Services Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States AppleOne Full time

    Job DescriptionWe are seeking a highly skilled and bilingual customer service representative to join our team at AppleOne. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Baldwin Risk Partners Full time

    About MSIMSI is a leading MGA that thrives on solving challenges. We combine deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs. Our passion is crafting solutions for the important risks facing individuals and businesses. We offer an expanding...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Mass Markets Full time

    Job Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and answering questions in a timely and professional manner.Key Responsibilities:Respond to...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Arlo Henderson - State Farm Agency Full time

    Job OpportunityArlo Henderson - State Farm Agency in Tampa, FL is seeking a skilled and caring professional to fill the role of a Bilingual Customer Service Representative. This position is focused on delivering exceptional customer service for a well-established State Farm Agent.The ideal candidate will possess excellent communication skills, both written...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated and customer-focused Bilingual Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide...

  • Bilingual Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States ValorVIP Full time

    Job Title: Bilingual Contact Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Bilingual Contact Center Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues...