Bilingual Customer Service Representative

11 hours ago


Tampa, Florida, United States ValorVIP Full time
Job Title: Bilingual Entry-Level Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Entry-Level Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed performance metrics and quality standards
  • Participate in ongoing training and development to improve customer service skills
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Fluency in Spanish and English required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.



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