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Patient Services Representative
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at The Institute for Family Health. As a key member of our behavioral health services team, you will be responsible for providing exceptional customer service to patients accessing mental health services.
Key Responsibilities:
- Perform routine clerical duties, including cash collection, appointment scheduling, and registration/financial data management.
- Ensure the integrity of billing, including charge documents.
- Provide excellent customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Collaborate with healthcare professionals to ensure seamless patient care.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a healthcare setting, preferably in behavioral health services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
