E-commerce Operations Manager

4 weeks ago


Sioux Falls, South Dakota, United States Hy-Vee Supermarket Full time
Job Title: Aisles Online Manager

At Hy-Vee Supermarket, we are seeking a highly skilled and experienced Aisles Online Manager to oversee the planning, implementation, and execution of our online store's fulfillment and delivery processes.

Key Responsibilities:
  • Develop and maintain the order fulfillment process, ensuring timely and accurate delivery of online orders.
  • Manage the scheduling of personal shoppers and delivery drivers to meet customer demands.
  • Collaborate with cross-functional teams to optimize online store operations and improve customer satisfaction.
  • Analyze and report on key performance indicators (KPIs) to inform business decisions.
Requirements:
  • Proven experience in e-commerce operations, logistics, or a related field.
  • Strong leadership and communication skills to manage a team of personal shoppers and delivery drivers.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Knowledge of retail operations, customer service, and online store management.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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