Operations Manager

2 days ago

Sioux Falls, South Dakota, United States Levitt at the Falls Full time
Job Overview

Levitt at the Falls is seeking a highly motivated and organized Operations Manager to join our team. As the facility and logistics lead on-site for Levitt events, you will be responsible for coordinating outside rental opportunities and vendors for the Sioux Falls Levitt Shell.

The successful candidate will have a strong background in event management, with experience in coordinating events, facility rentals, operations, or productions. They will be able to build strong relationships with rental clients and Levitt vendors, and serve as a liaison with the City of Sioux Falls.

Key Responsibilities
  • Manage facility needs and day-of logistics for Levitt programs, including 50 free summer concerts and special events.
  • Oversee and coordinate part-time event staff and interns, including the setup/tear-down crew, parking lot attendants, and live streaming team.
  • Perform setup/tear-down labor and supervise the work of both paid staff and volunteers recruited to assist.
  • Manage the maintenance and storage of Levitt equipment.
  • Support the Levitt President/CEO in the contracting and advancing of bands.
  • Work alongside Levitt team members at all concerts and events in any capacity needed to ensure an exceptional experience for our guests and audience.
  • Manage client relationships and implementation of facility rental events.
  • Manage relationships and contracts with 3rd party vendors (production, beverage sales, food trucks, and security).
  • Act as liaison with City of Sioux Falls Parks and Rec for numerous facility-related functions (city code compliance, parking, licenses, permits, inspections, and facility maintenance).
  • Responsible for managing all aspects of sound operation for off-site Levitt outreach events, including the setup, operation, and teardown of the portable sound system and artist production advance.
  • Ensure efficient IT systems are available for office and facility operations, including appropriate equipment, programs, maintenance, data safety, and storage.
  • Update and regularly train Levitt personnel on industry best practice safety protocols (including risk assessment, cleaning protocols, severe weather, crowd management, and operations manuals).
Requirements
  • 3+ years of experience coordinating events, facility rentals, operations, or productions, preferably for nonprofit organizations.
  • Demonstrated successful experience in a supervisory role.
  • Experienced in navigating and integrating multiple software platforms, including Microsoft Office Suite, Google Drive, and other technology tools to streamline processes.
  • Sound business judgment in matters of contractual obligations, artist agreements, event billing settlements, and front-of-house and back-of-house operations.
  • A highly motivated individual who also excels in a collaborative setting.
  • Strong attention to detail, organization, and problem-solving skills.
  • The ability to work under deadlines and have the flexibility to multi-task a wide range of projects.
  • Working knowledge of production elements (lighting, sound, and video) preferred.
  • Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies.
Physical Demands

The Operations Manager will be required to lift, push, and carry 50 pounds; stand for extended periods of time; and traverse the grounds of an outside, sloped venue in all kinds of weather.

A valid driver's license and reliable transportation are also required.

The Operations Manager must be able and willing to work all events, including regular evenings and weekends during the summer.

Benefits

Levitt at the Falls offers a comprehensive range of benefits to all full-time employees, including medical, dental, vision, paid time off, and a matching Retirement Plan.

We are an equal opportunity employer and welcome applications from diverse candidates.

To apply, please send your resume and cover letter to nhalverson@levittsiouxfalls.org.

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