Lead PHP Production Support Specialist
2 weeks ago
Position: PHP Production Support Lead
Work Environment: Buffalo, NY
Remote Work: Not Available
Key Qualifications:
- Robust technical expertise, preferably in a production support setting.
- Proficiency in PHP is essential; familiarity with PERL and PostgreSQL is a plus.
- Significant experience in client-facing roles with outstanding stakeholder management capabilities.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Understanding of ITIL principles.
- Capacity to interpret and convey technical challenges effectively.
- Proven leadership skills with experience in developing and managing support teams.
- Flexibility to adapt to changes and enhance processes.
- Commitment to quality and excellence in service delivery.
- Aptitude for influencing critical decisions.
- Experience in vendor communication and delivery management is advantageous.
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