PHP Production Support Specialist
2 weeks ago
Location: Buffalo, NY
Remote Work: Not Available
Key Responsibilities:
- Leverage a robust technical foundation, particularly in a production support context.
- Proficiency in PHP is essential; familiarity with PERL and PostgreSQL is a plus.
- Engage extensively in client-facing interactions, demonstrating superior stakeholder management capabilities.
- Exhibit exceptional analytical, troubleshooting, and problem-solving proficiencies.
- Apply ITIL knowledge to enhance service delivery.
- Communicate technical challenges effectively to diverse audiences.
- Provide strong leadership, guiding and developing support teams.
- Adapt to evolving environments and implement process improvements.
- Commit to maintaining high standards of quality and excellence.
- Influence critical decision-making processes.
- Manage vendor communications and ensure timely delivery of services.
Qualifications:
- Proven experience in a similar role with a focus on production support.
- Strong interpersonal skills and the ability to foster relationships with stakeholders.
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