Service Advisor
18 hours ago
MCI is a leading manufacturer of motor coaches, and we are seeking a Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and their coaches are repaired efficiently.
Key Responsibilities- Greets customers and processes check-in paperwork, ensuring they are comfortable and informed throughout the repair process.
- Communicates with customers, in person or on the phone, regarding the status of their coach, including estimates, changes, and up-selling opportunities.
- Opens, changes, and closes repair orders, ensuring accurate and timely completion of work.
- Administers and determines warranty claims, advising customers on their options.
- Formalizes all estimates from the shop for presentation to customers.
- 5 years of experience in service operations and customer service, preferably in an automobile dealership in a service writer role.
- Strong organizational and PC skills.
- Basic knowledge of motor coach repair.
- High School diploma required.
- Competitive wages.
- Paid holidays and time off.
- Modern and clean work environment.
- Ongoing training and development through various initiatives.
MCI is a leading manufacturer of motor coaches, committed to designing and delivering exceptional transportation solutions that are safe, accessible, efficient, and reliable. Our mission is to move people, and we strive to make a positive impact on our customers and the communities we serve.
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Service Advisor
1 week ago
Hayward, California, United States New Flyer Full time{"title": "Service Advisor", "content": "Job SummaryWe are seeking a skilled Service Advisor to join our team at New Flyer. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and their coaches are repaired efficiently.Key ResponsibilitiesGreets customers and processes check-in paperwork, ensuring they...
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