Customer Service Advocate

2 weeks ago


Hopkinton, New Hampshire, United States BILLSHARK Full time

At BILLSHARK, we're on a mission to revolutionize the way people save money on their everyday expenses. As a Customer Service Advocate, you'll play a crucial role in helping our customers achieve their financial goals by negotiating lower rates with service providers.

Responsibilities:

  • Negotiate with service providers on behalf of our customers to secure the best possible rates
  • Identify and document savings patterns to optimize our negotiation process
  • Consult with customers to explain the negotiation process and deliver the results
  • Provide exceptional customer service by exceeding expectations

Requirements:

  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Ability to work in a fast-paced environment
  • Alignment with our core values of tenacity, camaraderie, and hunger

We're looking for someone who is passionate about helping others and is not afraid to take on new challenges. If you're a team player with a strong work ethic, we'd love to hear from you.



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