Field Support Specialist

2 weeks ago


Hopkinton, New Hampshire, United States EBSCO Full time

Job Summary

EBS CO Information Services provides a comprehensive research solution consisting of e-journals, e-books, and research databases, all integrated with a powerful discovery service to support the information needs and enhance the research experience of our end-users.

We are seeking a bright and creative individual to join our team as a Field Support Specialist. As a key member of our team, you will be responsible for processing and picking books, meeting or exceeding quality standards in all areas to ensure customer requirements are met.

Key Responsibilities

  • Process and pick books in a timely and efficient manner
  • Meet or exceed quality standards in all areas to ensure customer requirements are met
  • Use a computer and scanner to enter barcode data and perform other essential computer-based tasks
  • Constantly use hands and fingers to operate a computer and apply products as part of the processing of books
  • Frequently communicate with leaders and trainers regarding instructions and processing of materials
  • Closely inspect products to ensure quality of work

Requirements

  • High School graduate or GED
  • Basic computer skills
  • Good work attitude and a strong commitment to company goals regarding productivity, quality, and efficiency

Working Conditions

Constantly working in a production environment with concrete floors. Constantly exposed to computers, monitors, and barcode scanners.

About EBS CO

EBS CO Information Services is a leading provider of research solutions, employing over 2,700 people worldwide. We are headquartered in Ipswich, MA, and offer a hybrid or remote work environment.



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