Field Support Specialist
4 weeks ago
Job Summary
EBS CO Information Services provides a comprehensive research solution consisting of e-journals, e-books, and research databases, all integrated with a powerful discovery service to support the information needs and enhance the research experience of our end-users.
We are seeking a bright and creative individual to join our team as a Field Support Specialist. As a key member of our team, you will be responsible for processing and picking books, meeting or exceeding quality standards in all areas to ensure customer requirements are met.
Key Responsibilities
- Process and pick books in a timely and efficient manner
- Meet or exceed quality standards in all areas to ensure customer requirements are met
- Use a computer and scanner to enter barcode data and perform other essential computer-based tasks
- Constantly use hands and fingers to operate a computer and apply products as part of the processing of books
- Frequently communicate with leaders and trainers regarding instructions and processing of materials
- Closely inspect products to ensure quality of work
Requirements
- High School graduate or GED
- Basic computer skills
- Good work attitude and a strong commitment to company goals regarding productivity, quality, and efficiency
Working Conditions
Constantly working in a production environment with concrete floors. Constantly exposed to computers, monitors, and barcode scanners.
About EBS CO
EBS CO Information Services is a leading provider of research solutions, employing over 2,700 people worldwide. We are headquartered in Ipswich, MA, and offer a hybrid or remote work environment.
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