Current jobs related to Customer Service Representative - Hopkinton - BILLSHARK

  • Customer Service Representative

    4 days ago

    Hopkinton, Massachusetts, United States Middlesex Savings Full time

    OverviewMiddlesex Savings Bank is committed to delivering exceptional customer experiences. As a Teller, you will play a vital role in representing the bank to the public and fostering strong relationships with customers.You will be responsible for conducting a wide array of customer transactions, recommending products and services that align with...

  • Customer Service Representative, Part Time

    4 weeks ago

    Hopkinton, Iowa, United States Middlesex Savings Bank Full time

    Job SummaryThe Customer Service Representative is a key representative of Middlesex Savings Bank, promoting the bank's core values and mission through exceptional customer experience and operational excellence. As a vital part of our team, you will be responsible for delivering top-notch service to our clients, handling financial transactions with precision...

  • Customer Service Representative

    1 month ago

    Hopkinton, United States Billshark Full time

    Job Description:We're seeking a highly motivated and results-driven Negotiation Specialist to join our team. If you're a customer-focused and strategic thinker looking to accelerate your career, we want to hear from you!Key Responsibilities:Drive customer savings through outbound negotiations with top providers (Comcast, AT&T, Verizon, etc.)Develop and...

  • Provider Service Representative

    4 weeks ago

    Hopkinton, United States Nagler Group Full time

    Title: Provider Relation Represenitive Pay: up to 50K Location: Worcester MA Hybrid Overall Responsibility: To deliver high quality client service to doctors or doctor’s office staff, members, community partners and plan sponsor representatives in a professional, respective and helpful manner. Process claims in a timely, accurate manner. Key...

  • Customer Experience Specialist

    4 days ago

    Hopkinton, Massachusetts, United States BankTalent HQ Full time

    Our Commitment to ExcellenceMiddlesex Savings Bank is dedicated to providing exceptional customer service and promoting a positive work environment.Job ResponsibilitiesAs a Teller, Part Time, you will be responsible for:Representing the Bank: Representing Middlesex Savings Bank to the public and colleagues.Developing Customer Relationships: Conducting...

  • Customer Service Negotiator

    4 days ago

    Hopkinton, Massachusetts, United States BILLSHARK Full time

    About BillsharkWe're a fintech market leader in the bill reduction marketplace, helping customers save money on their services. Our team of dedicated professionals is passionate about providing exceptional customer experiences and negotiating lower rates with service providers.

  • Financial Services Representative

    2 days ago

    Hopkinton, Massachusetts, United States Unibank Full time

    About UsAt UniBank, we pride ourselves on being a unique blend of consumer, civic, and business banking with over 150 years of history.Our MissionWe are dedicated to enriching people, businesses, and municipalities across New England. Our commitment to local service sets us apart from larger national banks.Main AccountabilitiesTo serve as the primary point...

  • Administrative Service Coordinator

    2 days ago

    Hopkinton, Massachusetts, United States AssuredPartners Full time

    As an Account Coordinator, you will provide administrative support to our Account Representatives, scanning and reconciling reports, updating files, and providing exceptional customer service. This part-time role requires a personable and professional individual who can work independently and manage multiple projects concurrently.Key ResponsibilitiesProvide...

  • Customer Support Specialist

    2 days ago

    Hopkinton, Massachusetts, United States AssuredPartners Full time

    We are seeking a highly skilled Administrative Service Coordinator to join our team. As an Account Coordinator, you will be responsible for providing administrative support to our Account Representatives, including scanning and reconciling reports, updating files, and providing excellent customer service. If you have a minimum of 1 year of related...

  • Customer Service and Retail Specialist

    5 days ago

    Hopkinton, New Hampshire, United States Cumberland Farms Full time

    Career OpportunityCumberland Farms is seeking highly skilled and motivated individuals to join our team as Retail Sales Associates. If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we want to hear from you!Compensation and BenefitsThe estimated annual salary for this role is $52,000 -...

  • Customer Service Associate Overnight

    3 days ago

    Hopkinton, Massachusetts, United States Global Partners Full time

    Job Description: Customer Service Associate OvernightAbout Global Partners LP:We are a leading supplier and operator of gasoline stations and convenience stores in the Northeast. Our network includes Alltown, Mr. Mike's, XtraMart, On the Run, and Fast Freddie's.We value passion and potential in our associates and encourage you to apply even if you don't...

  • Customer Service Operations Specialist

    3 weeks ago

    Hopkinton, Massachusetts, United States Pattern Energy Group Full time

    About the RoleThis is a dynamic opportunity for an experienced service support specialist to join our team as a Service Operations Support Specialist. As an integral member of our service operations team, you will be responsible for ensuring proper billing, data input, and system performance.Key Functions:Document system repairs and associated costs for...

  • Overnight Guest Service Representative

    3 days ago

    Hopkinton, Massachusetts, United States Global Partners Full time

    About the Role:This position involves working in a fast-paced environment, interacting with customers, and maintaining a clean and organized store. The ideal candidate will be able to multitask, work independently, and as part of a team.The role requires physical stamina to lift up to 50 pounds, bend, reach, and stand for long periods. A reliable mode of...

  • Inside Sales Representative

    3 days ago

    Hopkinton, Massachusetts, United States Dell Careers Full time

    Company OverviewDell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. We believe that each of us has the power to make an impact.SalaryThe pay range for this position is $52,445 – $86,680 depending on location. Dell is committed to fair and equitable compensation practices.Job...

  • Customer Success Manager

    5 months ago

    Hopkinton, United States SoftwareONE Full time

    Job Function: Software & Cloud Services The role: A Customer Success Manager (CSM) is a customer-facing role that is responsible for ensuring the success of customers by helping them achieve their desired outcomes with the SoftwareOne services. CSMs do this by building strong relationships with customers, understanding their needs, and providing guidance and...

  • Customer Relationship Manager

    4 days ago

    Hopkinton, Massachusetts, United States BankTalent HQ Full time

    We're looking for a talented individual to join our team as a Financial Services Professional at BankTalent HQ. As a key member of our team, you will be responsible for delivering exceptional customer service, managing customer relationships, and meeting sales targets.The ideal candidate will have prior experience in cash handling, customer service, and...

  • Customer Success Lead

    2 weeks ago

    Hopkinton, Massachusetts, United States SoftwareONE Full time

    **Job Overview:**We are seeking a highly motivated Customer Success Lead to join our team at SoftwareONE. As a Customer Success Lead, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance.The ideal candidate will have a strong background in technology services and excellent problem-solving skills. You...

  • Customer Savings Advocate

    4 days ago

    Hopkinton, Massachusetts, United States BILLSHARK Full time

    BILLSHARK is committed to delivering exceptional customer value by negotiating savings from service providers. As a Business Negotiation Specialist, you will play a key role in driving this mission forward.Key ResponsibilitiesDevelop and execute negotiation strategies to secure cost savings for customersCollaborate with internal teams to identify...

  • Call Center Representative

    6 months ago

    Hopkinton, United States BILLSHARK Full time

    Are you ready for a totally different kind of career at a different kind of company? Let's go! Billshark is the fintech market leader in the bill reduction marketplace. Our Sharks reach out to service providers (think mobile, payTV, & alarm) to negotiate lower rates and to cancel unwanted subscriptions (think monthly shaving supply or clothing clubs) for our...

  • Financial Services Advocate

    3 weeks ago

    Hopkinton, Massachusetts, United States Billshark Full time

    Are you looking for a challenging and rewarding career at Billshark? As a Financial Services Advocate, you'll play a critical role in helping our customers navigate the complex world of financial services. Your goal will be to educate customers about our services and support them in achieving their financial goals.About the PositionThis role requires strong...

Customer Service Representative

4 months ago

Hopkinton, United States BILLSHARK Full time

Job Description:

We're seeking a highly motivated and results-driven Negotiation Specialist to join our team. If you're a customer-focused and strategic thinker looking to accelerate your career, we want to hear from you

Key Responsibilities:

  • Drive customer savings through outbound negotiations with top providers (Comcast, AT&T, Verizon, etc.)
  • Develop and implement effective negotiation strategies, identifying and documenting "patterns" to enhance our repeatable process
  • Deliver exceptional customer experiences, setting expectations, and exceeding service standards
  • Document customer interactions and negotiation journeys in our CRM
  • Collaborate with team members to share best practices and drive process improvements
Fast-Track to Team Supervisor:
  • Achieve exceptional performance metrics and demonstrate leadership potential within the first 6 months
  • Take on additional responsibilities, mentoring team members and contributing to team strategy
  • Collaborate with senior management to develop and implement team goals and objectives
  • Lead by example, driving a culture of excellence and customer-centricity
Requirements:
  • 2+ years of experience in customer-facing roles, preferably in sales or negotiation
  • Proven track record of success in a fast-paced, goal-driven environment
  • Excellent communication, negotiation, and problem-solving skills
  • Ability to work in a dynamic team environment and adapt to changing priorities
  • Strong desire to lead and develop others, with a passion for customer experience
What We Offer:
  • Competitive salary and benefits package
  • Clear career progression and professional development opportunities
  • Collaborative, dynamic work environment
  • Recognition and rewards for outstanding performance
  • Professional development and leadership training

If you're ready to accelerate your career and make a meaningful impact, apply now to join our team