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Sales and Service Manager

2 months ago


Cleveland, Ohio, United States Cardinal Credit Union Inc Full time
Job Summary

We are seeking a highly skilled and experienced Branch Operations Manager to join our team at Cardinal Credit Union Inc. As a key member of our management team, you will be responsible for leading the operations and personnel of our branch, while also driving sales and member satisfaction.

Key Responsibilities
  • Branch Operations: Manage the day-to-day operations of the branch, including personnel management, sales, and member service.
  • Sales and Service: Develop and implement sales strategies to drive revenue growth, while ensuring exceptional member service and satisfaction.
  • Leadership: Hire, train, and develop direct reports to ensure they have the skills and knowledge needed to succeed in their roles.
  • Communication: Maintain open and effective communication with the main office, including preparing and submitting regular reports and attending management meetings.
Requirements
  • Experience: 2-5 years of experience in a similar or related role.
  • Education: A college degree.
  • Interpersonal Skills: Excellent interpersonal and communication skills, with the ability to motivate and influence others.
Benefits
  • Medical, Prescription, Dental, and Vision Insurance: Comprehensive health insurance package.
  • Life and Long-Term Disability Insurance: Employer-paid life and long-term disability insurance.
  • Generous 401(k) Plan: A competitive 401(k) plan with employer matching.
  • Paid Time Off and Holidays: Generous paid time off and holiday package.
  • Loan Discounts: Discounts on loans and other financial products.
  • Tuition Reimbursement: Reimbursement for tuition and education expenses.
About Us

Cardinal Credit Union Inc is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. We are a non-smoking work environment.