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Customer Service Specialist

2 months ago

Marietta, Georgia, United States US Electrical Services Full time

Job Summary:

US Electrical Services, Inc. is seeking a highly motivated and dedicated Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders, and expanding our customer base.

Key Responsibilities:

  • Customer Service: Assist customers with their electrical needs, provide product information, and resolve any issues in a timely and professional manner.
  • Order Processing: Effectively quote, place, and process orders to meet customer needs and company goals.
  • Inventory Management: Proactively track orders and inventory levels to ensure efficient processing and minimize errors.
  • Sales Growth: Identify opportunities to expand our customer base and increase sales revenue.
  • Warehouse Operations: Perform general warehouse duties, including receiving and stocking inventory, and preparing orders for shipment.

Requirements:

  • Previous Sales Experience: Previous sales experience in the electrical industry is a plus, but not required.
  • Education: High School diploma or equivalent required.
  • Communication Skills: Excellent written and verbal communication skills are essential for success in this role.
  • Technical Skills: Proficiency in Microsoft Office Suite is required.

Benefits:

  • Comprehensive Benefits Package: Medical, dental, vision, and prescription coverage.
  • Paid Parental Leave: Eligible for paid parental leave.
  • TeleMedicine: Access to telemedicine services.
  • 401(k) Matching: Company-matched 401(k) plan.
  • Life Insurance: Company-paid life insurance and AD&D coverage.
  • Short and Long Term Disability: Coverage for short and long-term disabilities.
  • Flexible Spending Accounts: Eligible for flexible spending accounts.
  • Employee Assistance Program: Access to an employee assistance program.
  • Voluntary Benefits: Choice of voluntary benefits, including identity theft protection.