Customer Service Relations Specialist

4 weeks ago


Marietta, Georgia, United States Team Green Marketing Full time
Customer Service Relations Specialist

At Team Green Marketing, we're seeking a skilled Customer Service Relations Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

Provide timely and effective responses to customer inquiries via phone, email, and chat

Utilize strong communication and interpersonal skills to build rapport with clients and resolve issues

Collaborate with internal teams to ensure seamless customer experiences

Stay up-to-date on product knowledge and company policies to provide accurate information to clients

Requirements:

Excellent verbal and written communication skills

Basic knowledge of Microsoft Word and Excel

Ability to work in a team atmosphere as well as independently

Strong organizational skills and ability to multitask

Work well under pressure and meet deadlines

Open to learning new skills and taking on new challenges

Accountable and success-driven

All training provided, excellent compensation and advancement potential. Must have computer with high speed internet and a dedicated phone line. Commission with bonus and incentives, and ability to set a base income.

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